Elite Extensions about us

Delivery & Returns

All orders placed up until 4pm will be dispatched on the same working day via Royal Mail Signed For Next Day delivery – £7.25, which is our standard service. 

Orders placed after 4pm on Friday will be sent out on Monday.

We dispatch our goods between Monday and Friday. We do not dispatch any goods on a Bank Holiday.

We can help colour match for you – simply text a picture of your clients hair without the flash on the camera to 07956935674.

All orders must be signed for.

We cannot accept any responsibility for transport delays causing late delivery.

All items are in stock and are ready to be dispatched unless otherwise stated.

We cannot accept any responsibility for transport delays causing late delivery.

 

To return an unused item – please return the item to:

Elite Extensions – 13 West Street, Reigate, RH29BL

Please label the item as a “Return’ – please pop a note inside with your contact details and order information to process the return. We can only refund items which have been unused and are still inside their original packaging.

If you wish to exchange a colour – please return the item as above with a note detailing which colours you would like to be sent in return.

Please note we cannot accept responsibilty for items which are not sent to us as a Signed For delivery. Items must be returned for exhange or refund within 7 working days.